Aboriginal Liaison Officer Team Leader - Identified

Job No: 313705
Location: Hobart, TAS

Support Aboriginal leadership, strengthen community, and help deliver better justice outcomes for Aboriginal people across Tasmania

  • Salary of $89,882 plus super, salary packaging, relocation assistance, and generous leave provisions
  • Support, mentor, and guide a statewide ALO team within an Aboriginal community-controlled organisation
  • Enjoy a 35-hour work week, access to pool vehicles, flexible working options, and additional leave benefits

A Legal Service Built on Community, Culture and Change

The Tasmanian Aboriginal Legal Service (TALS) is a community-controlled organisation committed to improving justice outcomes for Aboriginal and Torres Strait Islander people across Tasmania.

Established in 2020, TALS represents a significant step toward self-determination, returning legal services to Aboriginal leadership and community control.

TALS delivers services across criminal, family and child safety, and civil law, alongside its specialist Family Violence Prevention Legal Service, SiS Tasmania.

What sets TALS apart is its holistic, culturally grounded approach. Aboriginal Liaison Officers work alongside lawyers and support staff to ensure clients can access culturally safe support as they navigate legal, social, health, housing, and community service systems.

This work contributes to long-term justice reform and TALS’ broader goal of reducing the negative contact Aboriginal Tasmanians have with the justice system.

For more information, please visit: https://www.tals.net.au

The Role - Cultural Support, Team Stewardship and Statewide Impact

TALS is seeking a full-time Aboriginal Liaison Officer Team Leader based in Hobart, TAS. Reporting to the Community Engagement Manager, you will support the day-to-day coordination of a statewide Aboriginal Liaison Officer team while remaining hands-on in intake, assessment, client support, and community engagement.

This is a culturally significant role that sits between frontline service delivery and operational support. You will help steward the work of Aboriginal Liaison Officers by supporting daily tasks, escalated matters, intake and eligibility questions, and non-legal client support, while working closely with and supporting the Community Engagement Manager.

More specifically, your responsibilities include but are not limited to:

  • Providing day-to-day support, guidance and mentoring to Aboriginal Liaison Officers
  • Supporting culturally responsive practice across intake, assessment, referrals, and client support
  • Assisting clients and staff to navigate legal, social, health, housing, and community service systems
  • Advocating for equitable access to services and coordinating appropriate referrals and supports
  • Maintaining respectful relationships with Tasmanian Aboriginal communities, Elders, Aboriginal organisations, government agencies, and stakeholders
  • Assisting with ALO policies, procedures, onboarding, induction, and role-specific training
  • Supporting recruitment, leave coverage, and performance-related matters as requested
  • Considering and approving delegated client support requests, including brokerage and transport
  • Maintaining accurate records and reporting data using organisational systems
  • Taking a hands-on approach to intake, eligibility, and non-legal client support

This role supports a statewide team, so regular travel across Tasmania will be required, including overnight travel when visiting other regional locations. Pool vehicles are available for work-related travel, and relevant expenses are covered.

To read the full position description: Aboriginal Liaison Officer Team Leader - PD

About You - What Really Matters

To qualify, you will need to identify and be recognised as an Aboriginal and/or Torres Strait Islander person under the Commonwealth definition. You will also need current registration to work with vulnerable people in Tasmania, a current national police history check, and preferably a current driver’s licence.

Relevant qualifications in social work, youth justice, counselling, or a related discipline will be highly regarded. Demonstrated experience in case management, community services, youth work, justice, client support, or supporting vulnerable people will also be essential to your success.

Additionally, the following skills and background will be highly valued:

  • Experience mentoring, guiding or supporting a team or individuals
  • Strong knowledge of Tasmanian Aboriginal culture, communities, and cultural protocols
  • Understanding of the legal and social issues impacting Aboriginal communities
  • Experience supporting vulnerable clients through complex systems and referral pathways
  • Strong communication skills, with the ability to build trust quickly
  • Strong time management, computer, reporting, and record-keeping skills
  • Experience working in a high-pressure, client-focused environment

As our ideal candidate, you will be culturally strong, person-centred, resilient, reliable, and confident in your identity as an Aboriginal person. You will be able to build trust with the community, hold challenging conversations respectfully, and support others to navigate sensitive situations with care and confidence.

Success in this role comes from combining cultural knowledge, community connection, and practical team support. You will be someone who is prepared to step in, support the team, work alongside clients, and help strengthen culturally safe service delivery across Tasmania.

This is an identified position, open only to Aboriginal and/or Torres Strait Islander people. TALS considers being Aboriginal or Torres Strait Islander a genuine occupational requirement.

Working in Hobart - Where Community, Career and Lifestyle Connect

Based in Hobart, this role offers the opportunity to contribute to statewide work while enjoying the lifestyle benefits of northern Tasmania.

You will be connected to communities across the state, supporting Aboriginal Liaison Officers and clients in a role that balances leadership, travel, community engagement, and practical frontline support.

This opportunity offers flexibility for the right person who brings strong cultural knowledge, community connection, and the confidence to support a statewide team.

This is not a role where you step away from frontline impact. It is a role where you help strengthen it.

Benefits That Support You to Do Your Best Work

You will receive a competitive annual salary of $89,882, plus Super, made up of a base salary of $86,700 plus a Community Engagement Allowance of $3,182, along with a range of benefits including:

  • Salary Packaging options to increase take-home pay
  • Relocation Assistance negotiable for the right candidate
  • 35-hour work week supporting work-life balance
  • Five weeks of annual leave
  • Cultural leave provisions for Aboriginal staff
  • Professional development leave
  • Flexible working arrangements, including working-from-home provisions where suitable
  • Access to pool vehicles for work-related travel
  • Travel reimbursements and accommodation covered where required
  • Ongoing training, development, and support
  • A culturally grounded, community-controlled organisation focused on self-determination

You will be part of a collaborative and purpose-driven environment focused on delivering culturally safe, holistic, and meaningful outcomes for Aboriginal communities across Tasmania.

Why This Role Matters

This role offers the opportunity to support and strengthen a statewide team of Aboriginal Liaison Officers while remaining directly connected to clients, community, and service delivery.

In your early months, you will build strong relationships with the Community Engagement Manager, ALO team, lawyers, clients, and community stakeholders. You will become a trusted point of support for day-to-day questions, escalated matters, intake and assessment guidance, and non-legal client support.

As you grow in the role, you will help strengthen team capability, contribute to clearer policies and procedures, support consistency across the statewide ALO program, and play a key role in improving culturally safe pathways for clients.

Your work will directly support vulnerable Aboriginal people as they navigate complex legal, social, health, housing, and community service systems.

Make Your Next Move Matter

This is an opportunity to step into a key team support role where your cultural knowledge, community connection, and commitment to supporting Aboriginal people will have a real and lasting impact.

If you are ready to support, mentor, guide, and contribute to culturally safe justice outcomes across Tasmania, we encourage you to APPLY NOW!

 

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About TALS

TALS provides culturally safe, holistic and appropriate services that are inclusive and open to all Aboriginal and/or Torres Strait Islander people in Tasmania. We understand that the most vulnerable people needing access to legal assistance are often also those who face the most difficulties asking for help, and our team works hard to ensure everyone can access our services within and outside of traditional legal settings.

We differ from mainstream services by understanding the complex needs of our clients and provide holistic support and wrap around services. As a team, we advocate for law reform and justice, equality, and human rights for all Aboriginal and/or Torres Strait Islander people in Tasmania.

TALS operates a statewide service with offices located in Hobart, Launceston and Burnie.

Tasmanian Aboriginal Legal Services